We must have an app . . .

With the explosive popularity of the iPad and Android tablets, there is a great deal of interest in the development of “apps” to allow staff and student access to University information services. A number of Universities have already gone down this route. If you have an iPad and want some fun, go into the app store and do a search on “University” – you’ll see a few listed there, and of course being on the app store there is feedback. One of the apps listed has the following feedback:

“Still useless with no functionality”
“Surely the University can put more money into hiring a better company to create this app?”
“This app is clearly a failed student project”

Another app by contrast has the following:

“Such a useful app! Makes life so much easier” Fab idea!”
“Really helpful!! and Super!”
“Really useful for when around campus. Downside, can never have an excuse to miss a lecture again . . . oh man.”

We are getting a number of requests in from various Schools and Departments expressing their interest in having an app developed – that’s great. What we plan to do now is to create a clear guide on the criteria we should apply to decide when to create an app, and to guard against developing an app just to make some kind of fashion statement (and risk being the subject of ridicule on the app store). We also need to ensure that the University branding is protected and that anything launched into the app stores has been properly approved.

If we are developing apps for students, it will be essential to hear from them what they are really looking for and what they will value in an app. Many services which are web based will be accessible anyway from smart phones and tablet computers. The trick is to work out where the development of an app makes a compelling difference and to focus our energies on that.

Developing an app has all the challenges of any other software development. We would wish to ensure that it is multi platform (at least IOS, Android and Windows Phone), and we will need to have in place good support arrangements so that any glitches can be fixed rapidly, and if necessary we can release new versions quickly when operating system upgrades are released.

So, we’re on the case and will be working particularly with the School of Computing who have some experience of app development and will be able to help and advise on our options.


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