Printing on Campus at RGU from your own laptops and tablets

In my previous post I explained how to connect your own device to our Wifi service and where to find further information and assistance. I hope that has helped you to get online. A common request from students once they are online is how to print from their own device. You’ll be pleased to know that our “Print@RGU” Service allows you to do this.

Full instructions on what to do can be found on the IT Help Desk pages.

We also have information on print charges and how to pay.

Just as a reminder, our print service is designed so that you send your print to one, single, University-wide print queue called ”Print@RGU.” Once your job is in the print queue, you can visit any printer on campus and use your ID card to log in to the printer and print off your print job. You can pay for your printing online, or by cash at one of the print kiosks you will find around the Campus.

The easiest way to print from your own device is by using the “MyApps” service. This gives you access to your core desktop applications including Microsoft Office. (For licensing reasons, Microsoft Office is only available to students when you are on Campus and connected over the University’s Wi-Fi system. For students who are off Campus, we provide Open Office through MyApps. This has similar features to Microsoft Office.) You can access MyApps easily from a web browser on your laptop by going to http://myapps.rgu.ac.uk – see also the IT Help Desk web site for information on how to use MyApps for the first time:

Enter your normal user name and password and you will be taken to a secure web page from which you can access your desktop applications and your “H:” drive. You can open your documents just as you normally would, and print them just as you normally would from a University desktop by using the “print” menu in the application.

On a mobile device such as an iPad or Android, instead of using a browser to access MyApps, you will need to download a free App. The App you need is called the “Citrix Receiver.” Once you have downloaded it, configure it to access the MyApps service by following the instructions on the Help Desk web site. When you have done that, you should be able to open the app and you will be able to access your desktop software directly from your mobile device and print as you normally would.

When you are on Campus, you can also print by using a simple web page to upload documents to print. Simply go to the “everyoneprint” web page, log in as normal with your username and password, and upload the document(s) you wish to print. It is also possible to use this service from a mobile device such as an iPad or Android. It’s a bit fiddly on an iPad or other IOS devices because they don’t have a file system and you cannot upload files from the normal browser. As ever, there are some apps that can come to the rescue. “iUploader” is one, which has a free version, and allows you to upload files to web sites.

You can if you wish to be more adventurous set up a print driver (“EveryonePrint Driver Print”) on your laptop so that you can print directly from software which you have on your laptop. Full instructions again can be found on the IT Help Desk pages. Note – this is only for setting up the print driver on your own laptop, not University desktops.

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